According to Pakistan’s Auditor General, the Pakistan Post Office Department (PPOD) manages annual cash-based transactions worth billions of rupees, but the introduction of new business models and revenue streams is hampered by the lack of precise real-time reporting of its activities (AGP).
According to the “Audit Report on the Accounts of Postal Sector Audit Year 2021–22,” a copy of which is available, Pakistan Post Office has significant problems with its financial reporting since it relies on manual procedures and an outdated accounting system.
During the department’s current audit, audit observations of Rs 3.503 billion were mentioned in the report. This sum also includes Rs 1.28 billion in recovery that an audit identified.
It advised PPOD to make quick progress with digitization and completely map and trace its customer information and financial transactions.